Albanians have deep concerns about their country’s health care system. A lack of professionalism among medical personnel, broken or missing equipment, and corruption were among the primary complaints of those who participated in focus group discussions organized by NDI that were held throughout the country this month.
But civil society groups are working to quantify and overcome these challenges by collecting hard numbers on these concerns that will help the government find solutions. They are doing it using a data-collection methodology traditionally used by election observers.